I trust you would enjoy one of these fabulous remodeled rooms which offer a refrigerator, coffee maker and safe. We are also excited about our remodeled South Tower rooms. I’m pleased to mention that we are updating our rooms with fresh paint, new carpeting and mattresses where needed, some new furnishings and other projects which we will continue through 2019. We actually have a regular maintenance program and special projects in an ongoing effort to keep our property up-to-date. Please be assured that your comfort is very important and if you should ever experience an issue with your room during a future visit, please don’t hesitate to ask for the Guest Service Manager at the Front Desk and they would be pleased to be of assistance in resolving any issue with your room. We are very sorry to learn that you didn’t enjoy your stay. Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin.
